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Custom OrderUpdated 11 hours ago

Every item we make is made to order, so most of it can be adjusted to your venue: the logo, the leather and wood, the colors and the size. We are a family workshop, and we work with restaurant and cafe owners, chain managers and designers.

What you can customize

Your logo. We can add your logo to leather, wood, acrylic and metal. To compare the methods and their prices, see Your Logo Personalization.

Materials and colors. These are the leather colors and wood finishes we work with. Scroll sideways to see all of them, and tap a swatch to see it larger. More about each material in Types and Colors of Leather We Use and Types and Colors of Wood We Use.

“Crazy Horse” leather · 11 colors · About this material

Italian leather · 7 colors · About this material

Recycled bonded leather · 3 colors · About this material

Ashwood · 5 finishes · About this material

Plywood · 4 finishes · About this material

Walnut veneer board · 1 finish · About this material

Don't see what you need? Tell us, and we'll try to find a specific material or color for you.

Size. Choose one of our standard paper sizes or ask for your own. Most sizes come in two versions, unfolded and folded. How to Choose Paper Menu Standards explains the options.

How to send a request

Use the request form on any product page, so we can see which product you mean, or our contact page. Please include:

  • a link to the product or any reference;
  • a short description of your idea;
  • quantity, color and size;
  • the date you need your order by and the country it ships to;
  • your logo file: .eps, .ai, .psd, .pdf, .svg, or a high-resolution .jpg or .png.

What happens next

How a custom order works: 1. We reply: a manager answers your questions and suggests materials and sizes. 2. You get a quote in US dollars, with the volume discount already applied. 3. You approve a sketch of your logo's size and placement; we don't start production without your approval. 4. You see a sample, if you need one: a sample sent to you, or close-up photos and videos. 5. You pay by card, PayPal, Apple Pay or Google Pay; bank transfer on request. 6. We make your order in 7-10 business days. 7. We ship it in 7-10 business days with tracking; express shipping on request.

We reply within a few hours, send you a quote and a sketch of your logo, and start production once you have approved the sketch and paid.

Volume discount

Volume discount, as shown on product pages: 10% off from 10 items, 15% from 25, 20% from 50, 25% from 75 and 30% from 100; no discount for 1-9 items. Example: 30 items get 15% off, and 20 more items take the order to 20% off. All items in the order count together: 20 menu covers plus 10 check presenters make 30 items.

10% off from 10 items, 15% from 25, 20% from 50, 25% from 75 and 30% from 100, counted across your whole order. More in Volume Pricing.

Timing

From payment to your door: 1. We make your order, starting after payment: 7-10 business days. 2. We ship it with tracking: 7-10 business days. In total: 14-20 business days. Need your order by a certain date? Tell us when you send your request.

Production takes 7-10 business days and delivery another 7-10, with tracking. Express shipping is available on request. If you need your order by a certain date, tell us at the start.

Samples

Before a larger order, we can make a sample and send it to you, or share detailed close-up photos and videos. To order a sample, see Sample Request, or write to us.

Payment

We accept credit and debit cards (Visa, Mastercard, American Express, Discover, JCB, Diners Club), PayPal, Apple Pay and Google Pay. For a bank transfer, contact us.

Duties and taxes

Duties and taxes: in the United States, import duties and taxes are prepaid, so there is nothing extra to pay on delivery. In other countries, import duties and taxes may be charged on delivery.

Orders ship from our workshops in Ukraine and Poland. US orders ship with import duties and taxes prepaid. Outside the US, they may be charged on delivery.

Ordering again

Debossing dies stay with us, so a repeat order with the same logo needs no new setup.

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